Five things SA travellers are doing wrong at the airport

Travelling through airports can be stressful, especially with South Africa’s busy international hubs like OR Tambo, Cape Town International, and King Shaka airport.

Even if you’re a seasoned traveller, you might be making common mistakes that can lead to unnecessary delays or extra costs. Here are five things you could be getting wrong at the airport, and how to fix them for a smoother experience…

1. Arriving too late (or too early)

Many travellers cut it too close, arriving at the last minute to avoid the wait, while others arrive far too early and end up waiting around for hours, adding unnecessary fatigue to their journey.

South African airports recommend arriving at least 90 minutes before a domestic flight and 3 hours for international departures. However, factors like public transport, traffic around Johannesburg or Cape Town, or peak travel seasons (like December holidays) can definitely affect your timing.

Be sure to check traffic reports before leaving home and use flight tracker apps or services to check for delays or security wait times. Aim for a middle ground – enough time to check-in, pass security, and grab a coffee, without unnecessary downtime.

2. Overpacking or ignoring baggage limits

It’s so easy to underestimate how much you’ve packed or miscalculate whether your bag fits the airline’s requirements. Many South Africans have found themselves caught off guard with excess baggage fees at check-in.

Familiarise yourself with your airline’s baggage restrictions – this applies to both local carriers like FlySafair, LIFT, or Airlink and international airlines. Invest in a simple luggage scale to weigh your bags at home.

Remember that many low-cost carriers in South Africa charge extra for checked bags or have strict limits on carry-ons. To avoid repacking in a hurry at the counter, measure your hand luggage as well, including the wheels and handles.

Also, wearing your heaviest shoes and jacket can help you save space and weight in your checked baggage.

3. Not signing up for Fast Track or airport lounge services

Long lines at security or check-in can make your experience at airports like OR Tambo or King Shaka overwhelming, especially during busy periods like school holidays. Many travellers aren’t aware of fast-track options or the value of lounge access.

Services like Bidvest Premier Lounge or SLOW Lounges offer a more comfortable experience, especially if you have a long layover or delayed flight. These lounges provide free Wi-Fi, snacks, and a quieter environment.

Frequent travellers can also sign up for programs like Priority Pass or make use of certain credit cards (like FNB or Absa) that offer complimentary lounge access. This is particularly useful for international travel where security and immigration lines can be long.

The small fee can often save you time, stress, and even money in the long run.

4. Not preparing for security screening

Scrambling to remove electronics, liquids, and belts at the security checkpoint not only holds up the line but also adds to your stress, especially when you’re already running late.

Before you reach the checkpoint, take a moment to organise your essentials. Place your laptop or tablet in an easily accessible part of your carry-on.

Keep all liquids in containers of 100 ml or less and pack them in a clear, resealable plastic bag as per South African airport regulations.

Metal objects like belts, watches, and loose coins should be put in your jacket or carry-on beforehand, so you can move quickly through security. Being prepared will help you avoid frustration and keep things moving smoothly.

5. Ignoring free services and airport amenities

Airports, especially international hubs like OR Tambo and Cape Town, offer various amenities that many travellers overlook. Instead of being stuck in crowded waiting areas or paying for overpriced bottled water and snacks, you could take advantage of what’s available for free.

Many South African airports offer free services like water stations, charging areas, and Wi-Fi. OR Tambo even has facilities like rest zones, spa services, and shower areas in the lounges. International travellers, especially those with long layovers, can access sleeping pods, quiet zones, and other comfortable resting spots.

Explore what your airport has to offer by checking their website or using an airport map app before you travel – you’ll be surprised at how much more comfortable your journey can be.