Water and Sanitation details for eThekwini residents and visitors

Water and Sanitation is one of the most important resources for all of us, and it’s important to keep in touch with your local municipality to make sure that access and quality can maintain a high standard.

eThekwini has urged residents and visitors to let them know about any potential water faults and interruptions, including burst pipes or restricted access to natural resources.

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Remember: it’s only possible for the municipality to address problems and concerns they’ve been made aware of!

Here’s where to reach the right numbers at eThekwini municipality if you have something to ask or report.

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WATER AND SANITATION DETAILS FOR ETHEKWINI RESIDENTS AND VISITORS

eThekwini residents and visitors have been encouraged to report any issues or faults to their call centre.

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Unreported or unseen issues cannot be fixed, and the municipality is only able to repair the problems that they have been made aware ofl

Water leaks, burst pipes, restricted access, and potential flooding can be reported to Water and Sanitation (eThekwini) for investigation.

WATER AND SANITATION: CONTACT NUMBER FOR REPORTS

If you have an issue to report, residents and visitors have been advised to contact the eThekwini Call Centre for Water and Sanitation reports.

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Get in touch with the hotline at +27 31 311 1111 to make a report or query an issue.

Remember that making a report can mean that issues and problems are reported to the right people, and can be fixed by the right department.

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If you don’t want to call in your query, then you can also get in touch with the eThekwini team through the WhatsApp number.

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Reach the eThekwini WhatsApp number at +27 73 148 3477 for any reports or issues.