SASSA: A guide to office hours, contact details, and more

The South African Social Security Agency (SASSA) pays millions in social grants to its recipients. Elderly (Older Persons) Grants, Child and Foster Grants, and Disability Grants are part of this intricate system.

Sometimes the social grant system is hard to navigate.

Do you know their office hours, or direct contact details?

Many social grant recipients don’t have this information closeby.

Here’s your SASSA guide to everything you’ll need to have..

HEAD OFFICE AND REGIONAL CONTACTS

SASSA has a page for head office and regional contacts.

If you’re looking for contact information, they appear on this page. Regional offices are closeby social grant offices.

National (head office) handles or refers other complaints.

Grant applications and document verification is done at a regional social grant office.

SASSA OFFICE HOURS

When can you reach the social grant agency or its offices?

Their office hours are 7 am to 4 pm, according to the SASSA website.

Queries after office hours are best sent via e-mail, or submitted the next day. Information like grant dates are made available as they release.

SASSA CONTACT DETAILS

There are more ways to get in touch.

You can send an e-mail to: GrantsEnquiries@sassa.gov.za

You can also call the switchboard at: +27 80 060 1011

The switchboard can direct you to the right department.

GOVERNMENT VACANCIES

Do you want to work for government?

You can apply for work at the South African Social Security Agency by going to this link.

Job listings appear on this page. Make sure you only apply for work at .gov.za sites, who can prove they’re legitimate.

Some job opportunities even offer training.

Avoid scams: double-check the URL!

SASSA: OTHER IMPORTANT LINKS

That’s not all of it.

There are more important links for social grant recipients.

You can visit this link to check your social grant status: you can see here if your SRD Grant Status says approved.

CONTACT THE SOUTH AFRICAN