Swissport opens up new pet lounge at OR Tambo

New pet lounge at OR Tambo

Your furry friends will have their own dedicated space at Johannesburg’s OR Tambo International Airport, now that Swissport International AG has opened up a brand new pet lounge for unaccompanied pets.

According to the aviation services company, the new lounge is set away from the hustle and bustle of the general air cargo warehouse and offers a calm environment for pets on their travels.

Pets can look forward to a stress-free experience with water service, air-conditioning, as well as calming music.

“The Swissport Pet Lounge sets a new benchmark in animal handling at an airport in South Africa, making the stay for our special travellers as relaxing as possible,” Khangi Khoza, CEO of Swissport South Africa said in a media release.

“The facility reflects our commitment to delivering services that benefit the animals and our customers, airlines and forwarders alike.” Khoza added.

The pet lounge also features a dedicated acceptance area for the checking of the animals and their travel documentation, along with two separate waiting rooms for pets awaiting their flight, their owner, or a specialized animal handling agent.

A few special regulations

Swissport added that the lounge also has trained personnel who will ensure compliance with the International Air Transport Association’s Live Animals Regulations and work closely with South Africa’s state veterinary service to manage the safety and wellbeing of pets.

“Passengers who want to fly with their pets should consult a specialised animal handling agent who can provide a crate, process the necessary travel documentation and inform passengers about potential quarantine regulations in various countries,” Khoza added.