SASSA: No more grants at SA Post Office

According to the South African Social Security Agency (SASSA), social grants will no longer be available via the SA Post Office in the near future.

Social grant recipients can collect their payments at participating retailers like PnP and Boxer Stores, though the Post Office will soon be phased out as a means of getting your grant money.

Here’s what is known so far about the SA Post Office and social grants, as well as where to withdraw your approved grant as an alternative.

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SASSA: NO MORE GRANTS AT SA POST OFFICE

The South African Social Security Agency have announced that the Post Office’s days are numbered as a collection point for social grants.

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SASSA grant recipients who withdraw their social grants from the SA Post Office should find alternative means to access their grant payments from 2024.

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Post office closures and pending liquidation could have something to do with this swift change, which encourages South Africans to add their bank accounts (or go somewhere else for their grant payment).

SASSA: THE FAMOUS POSTBANK BLUNDER

In 2023, grant recipients were already left in the dark when payments weren’t processed correctly through the Postbank system.

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While the issue was solved, it still left thousands of South Africans without their rightful grants at the right time.

The famous Postbank blunder might have lost some confidence in the system, which SASSA seems determined to get back by offering alternatives (like bank account payments) for recipients.

GETTING YOUR SOCIAL GRANT

The South African Social Security Agency (SASSA) allows grant recipients several ways to access their funds, including direct bank account payments or collection from a Regional Office.

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Participating retailers like SPAR, Boxer Stores, and PnP can also help you to withdraw your social grant if it has been approved.

CONTACT THE AGENCY HERE

Need to get in touch with the agency about your social grant, its status, or applying for one? Contact the National Call Centre at +27 80 060 1011 for more information, or email Grant.Enquiries@sassa.gov.za.