SASSA beneficiaries green ID book
Here’s why people with green ID books are struggling with SASSA’s new verification process. Photo: SASSA

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Is SASSA prepared for January’s social grants?

The South African Social Security Agency (SASSA) is in charge of administrating millions of social grants to those in need, Are they prepared?

SASSA beneficiaries green ID book
Here’s why people with green ID books are struggling with SASSA’s new verification process. Photo: SASSA

The South African Social Security Agency (SASSA) is in charge of administrating millions of social grants to those in need, including the Older Persons (Pensioners) Grant, the Disability Grant, and the R350 SRD Grant.

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But is the social grant agency prepared for January’s social grants after the year that’s about to become a memory?

Here’s more about what social grant recipients should be prepared for in the new year, and how well the government agency might be able to handle it.

IS SASSA PREPARED FOR JANUARY’S SOCIAL GRANTS?

The South African Social Security Agency (SASSA) have assured grant recipients this year that all social grants will be paid to recipients.

Even though the agency have faced technical difficulties in the past year, social grant recipients should be assured that future grant payments might prove to be an easier, more efficient process than before.

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January could bring more grant applications, which could put more pressure on the payment system – but the social grant agency have prepared by adjusting pay-points and encouraging recipients to use their bank accounts for funds.

If you still have to apply for your social grant, applications for 2024 are designed to be easier – and can be done at a regional grant office.

SASSA: CHANGES FOR THE NEXT YEAR

Other changes have been announced for the next year, including that SASSA grants will be less reliant on the Post Office and Postbank systems for payments.

Social grants can still be collected from retailers, though recipients are advised to switch to their bank accounts for approved grant payments.

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The social grant agency hopes that this adjustment will create a safer and easier environment for grant payments.

GOLD SASSA CARDS VALID IN 2024

As per recent announcements from the agency, all gold cards will remain valid in 2024 – where previously, the expiry date for gold cards was thought to be in December this year.

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\If you have an approved social grant, payment into your bank account should be automatic if you have the details listed.

IMPORTANT CONTACT INFORMATION

If you would like to know more about applications or social grants, contact the agency via email at GrantEnquiries@sassa.gov.za, or call the national hotline at +27 800 60 10 11.

READ MORE ARTICLES BY FRANCOIS JANSEN (‘ALEX J’)