ESKOM allows you to claim for spoiled food and goods

Eskom is the country’s national electricity provider, though we all know that sometimes it just isn’t providing – and this has led to a condition of state that South Africans have come to call loadshedding.

What should you do when power outages (or power surges) have caused financial losses?

ALSO READ: Banks in SA: Where to contact EVERY bank!

Due to loadshedding, it’s not always possible to keep food fresh at home – and sometimes power outages can lead to damage occurring to your electronics.

The good news is that sometimes it’s possible to claim damages from the national electricity provider, when Eskom is found to be at fault for the loss.

Here’s how to claim for spoiled food and goods, when it happened due to loadshedding.

ALSO READ: Free State municipalities unable to pay salaries

ESKOM ALLOWS YOU TO CLAIM FOR SPOILED FOOD AND GOODS

Eskom is the country’s national electricity provider, but also responsible for a rhythmic power outage system called loadshedding.

ALSO READ: WhatsApp: How to contact everyone from KFC to Government

When it was first introduced, almost nobody thought the craze would stick – and several years later, many South Africans are questioning why the electricity provider hasn’t managed to fix the problems causing it.

Explanations for increased loadshedding have included heatwaves and coal supply: these are just two of many reasons given over the years.

According to content published on JustMoney, it can be possible to claim for spoiled food and damaged goods from the national electricity provider when they are at fault.

WHAT YOU WILL NEED TO LODGE YOUR CLAIM

Has loadshedding and power outages meant that you’ve had to throw away some of your food – and taken a financial loss as a direct result of Eskom?

ALSO READ: KFC, brandy, Kaizer Chiefs jersey: What SA’s lottery winners are buying

Citizens can claim back from the national electricity provider when they’re found to be at fault. A possible claim can include foods that have gone bad as a result of power outages – or electronics that have been damaged after power went off and on.

ALSO READ: Eskom free basic electricity: Here is how to claim it

If you intend to claim against loadshedding, it’s important to state (and prove) the value of the damages. All receipts must be presented when lodging your claim, and it’s important to lodge claims as soon as the event has occurred.

WHERE TO CONTACT ESKOM

The national electricity provider can be contacted with any questions and queries, including questions about how to lodge a claim against the provider for any damages – business or personal.

Contact the national helpline at +27 86 003 7566, or visit their website.