Easily obtain your smart ID at your bank: A straightforward guide

As part of its continued fight against identity theft, South Africa’s Home Affairs Department is urging citizens to replace their traditional green ID books with the more secure smart ID card.

Minister of Home Affairs Leon Schreiber emphasised the urgency of this switch, warning that those who continue to use the old green ID book risk falling victim to identity fraud.

“Switch to a smart ID card before criminals steal your life,” he said.

If you’re wondering how to make the switch without enduring long queues at a Home Affairs office, here’s a guide on how you can easily get your smart ID at a bank.

Booking your smart ID appointment

The process begins online, using the Department of Home Affairs (DHA) eHomeAffairs platform. This system was designed to simplify the application process, allowing users to book appointments at selected bank branches across the country. Initially launched in 2016, this service has expanded, now supporting applications from six different banks.

According to Mybroadband, to get started, sign in to the eHomeAffairs portal. Once logged in, click on the “Create New Application” button. Here, you’ll need to fill in some basic information, such as your country of citizenship, birth town, residential and postal address, and the bank branch where you want your biometrics captured. The system pre-populates most of your details, making the process quick and easy.

Choosing a bank branch

One of the main advantages of applying for your smart ID through a bank is convenience. Currently, there are 30 bank branches nationwide where you can submit your biometrics and collect your documents. However, there’s a catch—you must be a customer of the bank where you plan to book your appointment. This partnership between the DHA and major South African banks ensures a smoother and faster process, helping you avoid the notoriously long queues at Home Affairs offices.

Finalising your application and payment

After completing the form, you’ll move on to the document submission phase, where you’ll need to upload a copy of your green ID book. The next step is to arrange payment. The system allows you to enter your banking details on the eHomeAffairs portal and finalise the transaction through your Internet banking. You can book your appointment even before making the payment, giving you the flexibility to secure a time slot that suits your schedule.

As the Home Affairs Department continues its efforts to resolve issues related to wrongfully blocked IDs and reduce fraudulent activities, the transition to smart ID cards is a critical step.