WhatsApp: How to contact everyone from KFC to Government

WhatsApp is one of South Africa’s most popular ways to communicate. If you want to get the message across to your friends or family, open up that green icon – or click Mute for the ones that annoy you.

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Do you know where to find the details for Lifeline, SASSA, or KFC?

Here are the important WhatsApp numbers that South Africans should have saved on their phones.

GENDER BASED VIOLENCE HELPLINE

The GBV-helpline is run by the Department of Health.

Information about gender-based violence and how to escape abusive situations is available through this unique WhatsApp chatbot channel.

Contact the National GBV Helpline here: +27 60 071 7844

LIFELINE WHATSAPP

Lifeline is an organisation dedicated to promoting better mental health in South Africa.

Feel like you’re not coping, or need advice and direction?

The Lifeline WhatsApp number is available at: +27 65 989 9238

SASSA SRD WHATSAPP

The South African Social Security Service (SASSA) has a 24-hour contact line meant to help people check their status, or apply for the R350 SRD grant.

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Contact the SRD line at: +27 82 046 8553

KFC WHATSAPP

Feel like some wraps?

KFC is one of the first restaurants in South Africa to allow for ordering through WhatsApp. Just send them your order: yes, emojis are acceptable too, but they aren’t sending you an eggplant.

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Reach the KFC ordering line at +27 87 153 1074.

THE COVID WHATSAPP LINE

Information about COVID-19 is available on Government’s website.

Interested citizens can also contact the COVID-19 information line by adding this number to their contacts: +27 60 012 3456

CITY OF CAPE TOWN

The CIty of Cape Town maintains a 24-hour contact line that can be used to report emergencies, or request information about the city and its services.

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Contact the city’s helpline at: +27 60 018 1505.

CITY OF TSHWANE

The City of Tshwane also maintains a 24-hour contact line for anyone who wants to request information or report faults and flaws. Important information is available on their website, or at +27 87 153 1001.

ETHEKWINI ELECTRICITY WHATSAPP

eThekwini maintains an online portal where you can go to report electricity faults or outages, which can be reached at: +27 76 791 2449. More details are also available at the eThekwini website.