Does SASSA have an APP?
SASSA has many ways to connect with them, but does the social grant agency have an app? Here’s what to know about it.
The South African Social Security Agency (SASSA) have introduced measures that make it easier for South Africans to access their social grants. Government pays more than 18 million social grants, including Childcare, Pensioners, and Disability Grants.
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But does the agency have an official smartphone app?
Here’s what you should know about apps that claim to belong to the social security agency.
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OFFICIALLY, NO APP EXISTS YET
There is no official app that allows for grant applications or checks yet.
If you have seen an app that claims to be from SASSA, then the app is probably a scam designed to steal your personal information. Don’t install fake apps that claim you can access the SASSA platform: as of October 2023, there isn’t an available app.
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Smartphone users can access social grant services via the website and its related links.
For now, that’s the best way to keep in touch with SASSA online.
THE SASSA WEBSITE
The main website for the SA Social Security Agency (available at this link) is where most grant services, applications, and forms are accessed.
Make sure that the link says “sassa.gov.za”, or you might be dealing with an imitation website that isn’t the real thing.
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Services like SRD Grant Applications, Banking Detail Changes, and Social Grant Status Checks can be done through the website.
To access online social grant services, you will need to enter your ID and cellphone number for verification purposes. This makes it easier to remove scammers from the system.
WHERE TO CONTACT SASSA
If there’s anything that you can’t seem to find on the website, the best thing is to visit a regional office for assistance.
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Call the National Helpline first. Send your questions to the department, or find the best advice on what to do.
Reach the National Helpline at the details below, or contact them via the online complaint form.
· National Hotline: +27 80 060 1011
· Online Complaints: Web Form