Smart ID and SA bank pilot program extended
If you’re looking to apply, the Smart ID and SA bank pilot program has been extended into 2024 at these selected banks. Here’s more …
Good news, the Smart ID and SA bank pilot program initiated by the Department of Home Affairs (DHA) has been extended. Initially the Smart ID and SA bank pilot program was supposed to run to 31 March 2023, however, it’s now confirmed that it’s being extended to 31 March 2024.
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What does this mean exactly for citizens and nationals with permanent residence in SA who want to apply for or renew their SA ID document? It means you can do so at any of the participating Smart ID and SA bank pilot program participants.
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Initially the pilot project was extended to 30 September 2023, but seeing as no permanent agreement has been signed as yet by the DHA and the banks, reports Business Tech, there is another extension into 2024.
MORE BANKS TO PARTICIPATE IN SMART ID PILOT
“The Memorandum of Understanding with the banks will be extended to 31 March 2024,” said the DHA. The participating Smart ID and SA bank pilot program includes ABSA, Discovery Bank, FNB, Investec, Nedbank and Standard Bank.
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As convenient as it sounds to apply for and/or renew your SA ID document as part of this pilot program, there have been issues. The DHA has previously explained that satellite offices situated within the participating banks often delivered poor service. Stating system downtime as one such problem of the Smart ID and SA bank pilot program. Another was brand damage to the participating bank due to inefficiencies of the DHA.
SMART ID AND SA BANK PILOT PROGRAM CONTACTS
STANDARD BANK
Bank | Address | Contact Number |
Standard Bank Kathu Mall | Shop 62 Village Walk Shopping Centre Kathu, Hendrik Van Eck Street, Postmasburg | 053 723 9610 |
Standard Bank Centurion | Cnr Lenchen and Old Johannesburg Rd Centurion Lifestyle Centre | 012 671 4042 |
Standard Bank Killarney Mall | Killarney Mall, Riviera Rd, Killarney, Johannesburg | 011 486 0002 |
Standard Bank Kingsmead | 1 Kingsmead Way, Durban | 031 308 7900 |
Standard Bank Jubilee Mall | Shop no. 47 Jubilee Mall corner Jubliee and Harry Gwala Road Temba Hammanskraal | 011 351 7814 |
Standard Bank Canal Walk | Shop 599, Upper Level, Canal Walk Shopping Center, Century Blvd, Century City | 021 529 8216 |
Standard Bank Mitchell’s Plain | Promenade Corner AZ Berman Road And Morgenster Road, Mitchell’s Plain | 0860 123 000 |
Standard Bank Simmonds Street | 5 Simmonds St, Selby, Johannesburg | 011 631 1624 / 011 639 4205 |
Standard Bank Newton Park | 1 Pickering St Newton Park Port Elizabeth | 041 404 8319 |
FNB
Bank | Address | Contact Number |
FNB Burgersfort | Shop 55 Twin City Complex Dirk Winterbach Street Burgersfort | 072 457 8619 / 013 216 0098 |
FNB Centurion Lifestyle Centre | Cnr Lenchen and Old Johannesburg Rd Centurion Lifestyle Centre Centurion | 066 460 0530 / 012 653 2661 |
FNB Cornubia | Shop U56, Cornubia Boulevard, Cnr N2 Highway & M41, Durban | 031 308 7900 |
FNB Glen Shopping Centre | Shop U2, The Glen Shopping Centre, Glenvista | 061 495 4441 |
FNB Greenpoint | Shop 1 & 2, ERF 176300, Media Quarter, Somerset Road, Greenpoint | 087 345 6090 |
FNB Lynwood | Shop L04 Upper-level Cnr Simon Vermooten & Lynnwood Rd Equestria Pretoria | 066 460 0130 |
FNB Merchant Place | 4 Merchant Place c/o Rivonia and Freedman Dr Sandton | 066 290 3307 |
NEDBANK
Bank | Address | Contact Number |
Nedbank Arcadia | Shop 25, Nedbank Plaza, Beatrix Street, Arcadia | 066 460 0122 |
Nedbank Constantia Kloof | 16 Constantia Boulevard Constantia Kloof Roodepoort | 011 639 4208 |
Nedbank Nelspruit | Shop 65 The Crossing Shopping Centre c/o Samora Machel and Madiba Drive Nelspruit | 081 336 5941 |
Nedbank Rivonia | 135 Rivonia Road, Sandown, Sandton | 066 290 3257 |
Nedbank St George’s Mall | Shop 3 The Box, St Georges Mall c/o Riebeeck Street | 0800 555 111 |
ABSA
Bank | Address | Contact Number |
Absa Centurion | Lifestyle Centre Shop 36 c/o Lenchen and Old Johannesburg Road Centurion Lifestyle Centre Centurion | 066 460 0356 |
Absa Key West Krugersdorp | Shop 80 Key West Shopping Centre cnr Paardekraal Drive and Viljoen Street Krugersdorp | 079 900 6457 |
Absa Sandton City | Cnr Rivonia Road and 5th Street Sandton | 066 290 3314 |
Absa Port Elizabeth | 682 Cnr. Bagshaw & Govan Mbeki Avenue, Port Elizabeth | 041 404 8319 |
OTHER BANKS OFFERING SMART ID APPLICATIONS
- Discovery Bank Head Office: 1 Discovery Place, c/o Rivonia Road and Katherine Street, Sandton. 0860 998 877
- Investec Bank Sandown: 100 Grayston Dr Sandown Sandton. 011 286 7000
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What do you think of the Smart ID and SA bank pilot program? Have you made use of it and can you recommend it? Be sure to share your thoughts with our audience in the comments section below. Send an email to info@thesouthafrican.com.
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